GRI Index

On this website, you will find the Coop Group’s annual Sustainability Report for the 2020 financial year (1.2.2020 to 31.12.2020). For the first time, the report was prepared in accordance with the GRI Standards “Core” option. The report contains detailed information about our sustainability commitment and the degree of attainment of the Coop Group’s multi-year targets for sustainability, split into its three business areas Retail, Production, and Wholesale. While this report has not been externally audited, the intention is that it will be in subsequent years.

If you have questions about sustainability at Coop or about this report, please contact:

Salome Hofer

Head of Sustainability/Business Policy

Telephone: +41 (0)61 336 71 00
e-mail: Nachhaltigkeit@coop.ch

Head Office I Thiersteinerallee 12 P.O. Box 2550 I 4002 Basel

Scope:

Retail, Production, Wholesale

Retail

GRI Index

Title

Link/Chapter

Scope

GRI 101

Foundation (2016)

GRI 102

General Disclosures (2016)

102-1

Name of the organization

102-2

Activities, brands, products, and services

102-3

Location of Head of Office

102-4

Location of operations

102-5

Ownership and legal form

102-6

Market served

102-7

Scale of the organization

102-8

Information on employees and other workers

102-9

Supply chain

102-10

Significant changes to the organization and its supply chain

102-11

Precautionary principle or approach

102-12

External initiatives

102-13

Membership of associations

Foreword

102-14

Statement from senior decision-maker

102-16

Values, principles, standards, and norms of behaviour

102-18

Governance structure

Stakeholders

102-40

List of stakeholder groups

102-41

Collective bargaining agreements

102-42

Identifying and selecting stakeholders

102-43

Approach to stakeholder engagement

102-44

Key topics and concerns raised

Strategy

102-45

Entities included in the consolidated financial statements

102-46

Defining report content and topic boundaries

102-47

List of material topics

REPORTING IN ACCORDANCE WITH GRI STANDARDS

102-48

Restatements of information

102-49

Changes in reporting

102-50

Reporting period

102-51

Date of most recent report

102-52

Reporting cycle

102-53

Contact point for questions regarding the report

102-54

Claims of reporting in accordance with the GRI Standards

102-55

GRI content index

102-56

External assurance

Material topics

Sustainable products (Pillar 1)

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Sustainability sales 2020

Organic

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Sales of regional products

New Naturaplan products

Fairtrade

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Sales of Fairtrade Max Havelaar products

Regional

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 204

Procurement practices (2016)

204-1

Proportion of spending on local suppliers

COOP KPI

Sales of regional products

Non-Food

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Sales of environmentally friendly products

Percentage of sales from efficient lighting

Percentage of peat in our compost range

Transparency

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 414

Supplier social assessment (2016)

414-2

Negative social impacts in the supply chain and actions taken

GRI 416

Customer health and safety (2016)

416-2

Negative social impacts in the supply chain and actions taken

GRI 417

Marketing and labeling (2016)

417-2

Incidents of non-compliance concerning the health and safety impacts of products and services

Raw materials

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI

Sector Disclosures Food Processing

FP2

Share of sourcing volume in coordination with internationally recognized, responsible production standards

GRI 308

Supplier environmental assessment (2016)

308-2

Negative environmental impacts in the supply chain and actions taken

GRI 414

Supplier social assessment (2016)

414-2

Negative social impacts in the supply chain and actions taken

Coop KPI

Turnover of raw materials according sustainable minimum standards

Animal welfare

Coop KPI

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI

Sector Disclosures Food Processing

FP2

Share of sourcing volume in coordination with internationally recognized, responsible production standards

FP10

Physical changes in animals

FP12

Handling of antibiotics, anti-inflammatories and hormones

Packaging

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 301

Materials (2016)

301-1

Materials used by weight or volume

301-2

Recycled input materials used

COOP KPI

Reduction/Optimization of our packaging material in tonnes

Brand range

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI

Sector Disclosures Food Processing

FP2

Share of sourcing volume in coordination with internationally recognized, responsible production standards

Environment and climate protection (Pillar 2)

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

Energy/CO2

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 302

Energie (2016)

302-4

Reduction of energy consumption

GRI 305

Emissions (2016)

305-1

Direct (Scope 1) GHG emissions

305-2

Energy indirect (Scope 2) GHG emissions

305-5

Reduction of GHG emissions

COOP KPI

Proportion of renewable energy sources

Mobility and Logistics

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 305

Emissions (2016)

305-5

Reduction of GHG emissions

COOP KPI

Shift of transports in excess of 90 km from the national distribution centres from road to rail

Proportion of trucks powered by carbon-neutral biodiesel

Reduction of CO2 emissions from air freight

Waste

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 306

Waste 2020

306-1

Waste generation and significant waste-related impacts

306-2

Management of significant waste-related impacts

306-3

Waste generated

306-4

Waste diverted from disposal

306-5

Waste directed to disposal

Building

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Area of new photovoltaic units

Point of sales with LED lighting

Employees and social commitment (Pillar 3)

Education

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-1

Evaluation of the management approach

GRI 404

Training and education 2016

404-1

Average hours of training per year per employee

404-2

Programmes for upgrading employee skills and transition assistance programmes

404-3

Percentage of employees receiving regular performance and career development reviews

COOP KPI

Success rate, continued employment rate, apprenticeship dropout rate of apprentices

Employment

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

GRI 202

Market presence (2016)

202-1

Ratios of standard entry-level wage by gender compared to local minimum wage

GRI 401

Employment (2016)

401-1

New employee hires and employee turnover

COOP KPI

Proportion of women in management

Percentage of employees with disabilities

Social responsibility

GRI 103

Management approach (2016)

103-1

Explanation of the material topic and its boundary

103-2

The management approach and its components

103-3

Evaluation of the management approach

COOP KPI

Coop Sustainability Fund: Number of projects and investments

Coop Aid for Mountain Regions Sponsorship Programme Investments