Coop and its stakeholders

As well as our employees, our stakeholders in upstream and downstream stages of the value chain are vital to our success and the implementation of our sustainability strategy. With this in mind, we hold a regular Coop Stakeholder Forum, which allows direct and in-depth dialogue with representatives of our five key stakeholder groups. It is an opportunity to take stock of what stakeholders expect and want of us and incorporate these in our targets and measures. The insights gained from dialogue with our stakeholders are reflected in our Materiality Analysis.

Coop Supermarkets

Coop City

Coop Building+Hobby

Coop Restaurant

Coop Mineraloel

Coop Vitality

ITS Coop Travel

Interdiscount

Microspot.ch

Dipl. Ing. Fust

Nettoshop.ch/Schubiger/
Service7000

Livique/Lumimart

Import Parfumerie

Christ Watches & Jewellery

Marché Restaurants Schweiz

Betty Bossi

The Body Shop Switzerland

BâleHotels

Update Fitness

Tropenhaus Frutigen

Coop Immobilien

Railcare

other

  • List of activities

    – Supermarkets
    – Food formats
    – Non-food specialist formats

  • Own-label sustainability brands

    – Naturaplan
    – Naturafarm
    – Oecoplan
    – Naturaline bio&fair
    – Naturaline Cosmetics
    – Pro Montagna
    – Ünique
    – Miini Region
    – Karma
    – Solidarité

  • Head Office

    Basel

  • Customers

    End consumers

  • Size (no. of employees)

    48 605

  • Sustainability sales

    CHF 4,834 million

Coop Production

Chocolats Halba/Sunray

Steinfels Swiss

Swissmill

Reismühle Brunnen/Nutrex

Pearlwater Mineralquellen

Coop Bakeries

Cave

Banana ripening plant

Bell Food Group AG

Bell

Eisberg

Hilcona

Hügli

  • List of activities

    Processing and production of foods, cleaning agents, cosmetic products

  • Head Office

    Basel

  • Customers

    Retail, food service, food industry

  • Size (no. of employees)

    28 633

  • Sustainability sales

    CHF 1,530 million

Transgourmet-Group

Transgourmet Central and Eastern Europe

Transgourmet France

Transgourmet Austria

Transgourmet Switzerland

  • List of activities

    Cash & carry and wholesale supplies

  • Own-label sustainability brands

    – Natura
    – Natürlich für uns
    – Vonatur
    – Origine (Good, Better, Best)
    – Premium
    – Economy

  • Head Office

    Basel

  • Customers

    Catering, hotels

  • Size
    (no. of employees)

    13 587

  • Sustainability sales

    CHF 315 million

Our stakeholder engagement

At the Coop Stakeholder Forum in 2019, we evaluated together our multi-year targets together to the end of 2021. We also engage in regular dialogue with various stakeholders concerning the ongoing revision of targets from 2022 onwards. For 2022, our next Business Partner Conference is planned, the aim of which is drive forward sustainable innovations with our business partners. Our manufacturing companies and the Transgourmet Group are also in constant dialogue with public bodies, associations and organizations as well as employees, customers and suppliers.

Issues and concerns of our key stakeholders

Our additional communication channels

Our partners

To fulfil our responsibility along the value chain, we are committed to long-term, trust-based partnerships and members of various associations.