Pillar 3 Employees and social commitment

For our 95,420 employees, we would like to be a progressive and fair employer, with diverse, attractive employment and career opportunities and consider the health and well-being of society to be part and parcel of sustainable development.

Coop is a progressive and fair employer.

Education A WORLD FULL OF OPPORTUNITIES

Sustainability means having a forward-looking mindset. Investing in tomorrow’s specialists is a cornerstone of a company’s success. As an exemplary and diverse provider of apprenticeships, we would like to give our trainees the best possible grounding for the world of work, in all areas. We are in no doubt that our efforts will repay themselves many times over.

  • New

    “Sustainability in Training 2022+” concept updated: sustainability now integrated into all training measures

  • 6

    new basic training courses offered

  • 550

    Now 550 internal professional deve­lop­ment and e‑learning courses

  • New course

    Launch of our new “A heart for sustainability” course

  • 2,193

    apprentices in the Coop business units

  • 97.4%

    Success rate in final apprenticeship examinations: 97.4%

  • 72.8%

    Continued employ­ment rate after apprenticeship: 72.8%

  • 8.8%

    Apprenticeship dropout rate: 8.8%

  • Target 1 We are an exemplary provider of apprenticeships and make a vital contribution to professional training in the retail sector.
  • Target 2We offer our employees access to an extensive, diverse continuing education programme and attractive career opportunities.
  • CommentsOur targets have been achieved.
  • Measures
    • Solid professional training as the basis for long-term career success
    • Wide range of trainees, language placements, exchange programmes with partner firms, practical training placements for academically weak school leavers
    • Regular performance and development reviews for all our employees
    • Continual expansion of the Coop Campus: internal courses, leadership training courses, e-learning
    • 2/6 days of training and professional development offered to employees each year under the collective employment agreement/at management level
  • Highlights from the BELL FOOD GROUP AG 2021



    157

    “New record number of apprentices despite the pandemic: 157 apprentices (19 new) in 20 different professions

  • 76.5%

    Continued employment rate for apprentices: 76.5%

  • 20

    Offering 20 different apprenticeship professions and 3 dual courses of study

  • 1.83

    training or professional development days taken up per employee

  • Sausage

    Super Griller: our apprentices get creative with sausage recipes – part of sales proceeds channelled back into training

  • Our targetWe are an exemplary provider of apprenticeships.

    Please note: As Coop business units, our manufacturing companies benefit from the same employment conditions, so are covered under the sections on staff in Retail. The degree of achievement of this target relates only to the Bell Food Group AG.

  • Comments Our target has been achieved. In another extremely challenging year due to covid, Bell Food Group has kept its business going and safeguarded jobs. We were particularly pleased by the increased demand for jobs at our companies and the greater esteem for careers in our sector.
  • Measures
    • Promotion of basic training and dual training in all work areas
    • Attendance at vocational training fairs
    • Offering numerous training courses
    • Regular performance reviews and professional development for all our employees
  • 32

    TRANSGOURMET GERMANY: 32 dual students

  • 10,035

    TRANSGOURMET POLAND: 10,035 people participated in training

  • 38%

    TRANSGOURMET ROMANIA: continued employment rate of 38%

  • 42

    TRANSGOURMET ÖSTERREICH: 42 courses offered in the online academy

  • 40,342

    TRANSGOURMET FRANCE: 40,342 training hours taken up

  • 58%

    TRANSGOURMET SWITZERLAND: 58% of vacant management posts filled internally

  • Our target We are an exemplary provider of training
  • Comments Our target has been achieved. Despite the pandemic, we were able to run many events and workshops virtually. However, the number of training hours did decrease on average.
  • Measures
    • Cooperation with vocational advancement centres, vocational colleges and training companies
    • Promotion of dual training
    • Attendance at vocational training fairs, careers information days in schools
    • Expansion of training programme for apprentices, trainees and work placement students
    • Increase in individual promotion and continued employment rate (talent management)
    • Expansion of training run by trainee supervisors and of the range of courses
    • Comprehensive seminar programme covering a wide range of subjects
    • Additional offerings to handle the challenges presented by the crisis
    • Transgourmet Campus: training platform with e-learning courses

SDGs

Coop is a progressive and fair employer.

ATTRAcTIVe Employer

As we are committed to ensuring that our employees feel happy here, as well as exciting professional and career opportunities we also offer them a modern, dynamic work environment, flexible working time models, attractive pension solutions, diverse continuing education options and discounts within the Coop Group. Respect, appreciation and equal opportunities, along with a good work-life balance, are the hallmarks of our work environment. Nurturing and developing employees is essential to us, as motivated, well-trained teams are the foundation of our success. For this reason, we make targeted investments in talent management and ideally fill our managerial vacancies internally.

  • Wage

    Minimum wage increased with effect from 1.1.2021

  • 77%

    Share of managerial roles filled internally: 77%

  • 26%

    Share of employees aged under 30: 26% and over 50: 30%

  • Fair

    Coop passed the Fair Compensation 2021 audit

  • 0.8%

    Individual pay negotiation of 0.8% introduced

  • 150

    “Job Integration” project: employment of around 150 people with disabilities

  • <17%

    Employee turnover among women: 14%; men: 16.7%

  • Our targets We cultivate a culture of respect, appreciation and equal opportunities.


    Sub-targets
    • Coop strives for a proportion of women in management of 20% (ML 0-3)
    • Coop strives for a proportion of women in management of 40% (ML 4)
    • Percentage of employees with disabilities (Coop business units) of at least 1%
    • Turnover rate among monthly wage earners: 12.5%.
    • Turnover rate among hourly wage earners: 25%.
  • Comments

    We have achieved our targets for promoting the proportion of women in upper management roles. Only the turnover rate among hourly wage earners remained higher than expected, owing to the pandemic.

  • Measures
    • Attractive employment conditions: Code of Conduct, collective employment agreement, benefits and discounts, Meet and Eat events
    • Job Center: all employees affected by restructuring receive an internal job offer
    • Systematic Occupational Health Management offered
    • Work-life balance: Working hours: 41-hour week, holidays: 5 weeks, apprentices: 6 weeks
    • Maternity leave: 16 weeks from 3rd year of service (on full pay)
    • 15 days of paternity leave to be taken within one year of birth

  • Highlights from the BELL FOOD GROUP AG 2021:


    2,872

    Newly appointed employees: 2,872 (60% women, 40% men)

  • 99

    different nationalities

  • 25.9%

    Women in management: 25.9%

  • Age

    Percentage of employees under 30 years of age: 17%, 31-50 years: 53%, over 50 years: 28%

  • Our targetWe cultivate a culture of respect, appreciation and equal opportunities.
  • Comments

    Our target has been achieved. We cultivate a culture of respect, appreciation and equal opportunities.

    Please note: As Coop business units, our manufacturing companies benefit from the same employment conditions, so are covered under the sections on staff in Retail. The degree of achievement of this target relates only to the Bell Food Group AG.

    Greater esteem for careers in our sector was reflected in markedly higher demand for jobs at our companies.

  • Measures
    • Safety of business activities and jobs
    • Performance of equal pay analyses to eradicate inequalities
    • Introduction of electronic time-keeping
    • Occupational Health Management and safety at work
  • 34%

    TRANSGOURMET ROMANIA: 34% of management positions occupied by women

  • 58%

    TRANSGOURMET POLAND: proportion of women 58%

  • Children

    TRANSGOURMET ÖSTERREICH: flexible care for children aged 3 to 12 years, nationwide

  • Wage

    TRANSGOURMET SWITZERLAND: certification of equal pay obtained for the whole company

  • Award

    TRANSGOURMET FRANCE: named Best Employer in the sector by “Capital” magazine

  • Our targetWe cultivate a culture of respect, appreciation and equal opportunities.
  • CommentsOur target has been achieved and, despite the pandemic, were able to implement measures at all national subsidiaries. Going forward, we will continue improving our employment conditions and imparting our values, because we are personally making a difference.
  • Measures
    • Attractive employment conditions: Social benefits in the event of childbirth or marriage, special leave in crisis situations, enabling working from home
    • Health and safety: individual health management systems specific to each national subsidiary
    • Equal opportunities and diversity: raising employee awareness of justice issues with various training and e-learning sessions: gender equality, measures to ensure non-discrimination in recruitment

SDGs

Coop recognizes its social responsibility.

Social Responsibility

As a cooperative, we consider it our responsibility to play our part in the sustainable development of society. We focus our commitment on issues that are highly relevant to us and our stakeholders and to which we can make the biggest positive contribution. With the densest sales network in Switzerland, we seek to ensure the population is provided with basic supplies. We invest in quality-driven agriculture and, through our Coop Sustainability Fund, promote sustainable and healthy consumption. Coop Aid for Mountain Regions supports families and businesses in Switzerland’s mountain regions and donates food to the various organizations We have been working with the Swiss red Cross for many years and have been an official partner since 2015. Each year, we invest around 16.85 million francs from our Coop Sustainability Fund in social and environmental areas in Switzerland and abroad, to promote innovation and raise public awareness of sustainable consumption.

  • TGDT

    Day of good deeds 2021

  • Award

    YES award: Coop sustainability award for school pupils

  • 50,000

    CHF 50,000 for emergency aid in India during the pandemic

  • Donation

    Commitment to aid agencies brotfüralle and fastenopfer: 50 centimes donated for each purchase of our fairtrade roses

  • New

    Successful staging of the new Energie parcours at the Coop Kinderland open-air event

  • 50,000

    CHF 50,000 donation to the Autism association via our Fund

  • 120,000

    CCHF 120,000 sponsorship for new agricultural museum in Burgrain

  • 16.2 Mio

    Food donations of 16.2 million plates to “Tischlein deck dich” and “Schweizer Tafel” food redistribution charities

  • Target 1 We operate a dense and extensive network of sales outlets, which extends to outlying areas.

    Comments
    Our target has been achieved. Our decentralized network of 955 sales outlets proved invaluable to customers during the pandemic.
  • Target 2 We are the main marketing platform for quality-driven Swiss agriculture.

    Comments Our target has been achieved. We are committed to the “Quality strategy for the Swiss farming and food industries” association’s added value strategy. In the new multi-year target period 2022-2026, we will continue pursuing this target and promoting structurally weak regions.
  • Target 3Within the framework of the Coop Sustainability Fund each year we spend CHF 16.85 million on promoting innovations for sustainable consumption.

    Comments Our target has been achieved. Since 2003, we have invested each year through the Coop Sustainability Fund in the implementation of national and international projects in our three business areas.
  • Target 4Together with our stakeholders, we are committed to a sustainable and healthy lifestyle and make use of our communication tools to express that commitment.

    Comments Our target has been achieved. Our annual “Day of good deeds” involving 100,000 volunteers and 43 hands-on activities was a resounding success. Through various social projects with the Swiss Red Cross, we support families in poverty and, through Fooby and Betty Bossi, provide inspiration with sustainable and healthy recipes.
  • Target 5 We are a partner in the initiative to reduce food waste in Switzerland.

    Comments Our target has been achieved. We are reducing and preventing food waste along our entire supply chain, donate foods to social organizations, and recycle organic waste as biogas and biodiesel. Ünique provides a sales outlet for wonky vegetables in our supermarket.
  • Strong inner drive in 2021

    Coop Fund: CHF 16.8 million for 93 projects


    Overview of number of Coop Fund projects at year-end 2021

    Coop Mountain Areas Sponsorship Programme CHF 643,000 for mountain regions

    Additional contributions for social projects CHF 5,592,000

    Action 400: More food donations and further efforts to reduce food waste

    Action 403: Too Good To Go in Coop Restaurants, Coop to go, Karma, Fooby and Sapori-d’Italia stores

  • 30%

    SWISSMILL: over 30% market shares

  • 22

    BELL FOOD GROUP: 22 manufacturing companies in Switzerland

  • Expansion

    BELL FOOD GROUP: expansion of Oensingen and Schaan locations

  • 6 Mio.

    REISMÜHLE NUTREX: over 6 million people in Switzerland supplied with vinegar, 30.2% of raw materials from Switzerland

  • 2.5 Mio.

    REISMÜHLE NUTREX: around 2.5 million people in Switzerland supplied with rice, approx. 50% of compulsory reserves, most sustainable rice supplier in Europe

  • 1,000

    HALBA: each Coop sales outlet in Switzerland sells around 1,000 of our products each day

  • Target 1 We make a vital contribution to providing the Swiss population with basic supplies.

    Comments Our target has been achieved. To keep providing the Swiss public with basic supplies, we will remain committed in future to our own manufacturing companies and Swiss products.
  • Target 2We are a major processing platform for quality-driven Swiss agriculture.

    Comments Our target has been achieved. We are continually expanding our range of high-quality raw materials from Switzerland. Now, even our lentils are sourced from Switzerland.
  • Target 3We use the opportunities presented by the Coop Sustainability Fund to promote innovations in the sphere of sustainable consumption.

    Comments Our target has been achieved. We have launched and delivered various projects.
  • Target 4In our production activities, we are careful to avoid over-production and to make the fullest use possible of all raw materials.

    Comments Our target has been achieved. We have reduced, recycled or donated our food waste wherever possible. We are already planning further ways to optimize the use of organic raw materials, and recipe and process adjustments over the next year.
  • Strong inner drive in 2021

    SWISSMILL – Action 397: All organic breads now made from 100% Swiss grains

    SWISSMILL – Fund project: first industrial worm compositing in Switzerland, to make use of residual materials from mushroom production and milling by-products to manufacture fertilizers and substrate

  • 100 t

    TRANSGOURMET SWITZERLAND: 100 tonnes of food went to charitable organizations

  • 87 t

    TRANSGOURMET GERMANY: 87 tonnes of food to social organizations

  • 12,720

    TRANSGOURMET POLAND: 12,720 Christmas packages for people in need and support for Christmas evening meal for 8,400 people (worth over EUR 100,000 in total)

  • 28,000

    TRANSGOURMET ROMANIA: 28,000 food portions delivered to staff at Covid hospitals

  • 99,68%

    TRANSGOURMET FRANCE: 99.68% of food was sold or passed on to social organizations

  • Target 1 We help ensure a safe, varied and reasonably-priced supply of food in catering and the social sphere.

    Comments Our target has been achieved. We are continually expanding our range of own-label products (Economy, Vonatur, Natura), to ensure a wide range in all product groups.
  • Target 2 We provide a marketing platform for quality-driven Swiss agriculture.

    Comments Our target has been achieved. By expanding the range with own-label brand Ursprung/Origine/Vonatur and Natura and with seasonal and regional products, we support quality-led farming.
  • Target 3 We use the opportunities presented by the Coop Sustainability Fund to promote innovations in the sphere of sustainable consumption.

    Comments
    Our target has not been achieved. It was not possible to implement Coop Fund projects at all national subsidiaries. In future, we will make greater use of the Coop Sustainability Fund and launch innovative projects at all national subsidiaries every year, in a targeted way.
  • Target 4 Together with our stakeholders, we are committed to sustainable and healthy nutrition, particularly in school catering.

    Comments Our target has been achieved. As this means we can promote awareness of sustainability among our consumers of the future, we will continue our commitment going forward. As well as advice, support and training on sustainability, waste and food waste, this also entails the preparation of nutritionally optimized menus for schools.
  • Target 5 We support social organizations by donating food that is still safe for consumption to people in need.

    Comments Our target has been achieved. We remain committed to long-term partnerships and regularly donating food to charities on an ongoing basis.

SDGs